Nottingham University Hospitals NHS Trusts
About the Role:
This exciting Front of House Receptionist position at Nottingham University Hospitals NHS Trust is a key role within the Outpatient Services, Ambulatory Care Division. You will provide exceptional customer service to patients and visitors at the NHS Treatment Centre.
Key Responsibilities:
- Greeting patients and visitors, dealing with inquiries and maintaining patient confidentiality.
- Handling calls through the Treatment Centre switchboard.
- Accurately and efficiently using Careflow and relevant booking systems.
- Communicating effectively with patients and visitors both in person and over the phone.
Skills and Expertise:
- GCSE qualifications.
- Excellent communication skills.
- Proficiency in computer systems, including Microsoft packages and Medway PAS.
- Excellent customer service skills.
Why Join Us:
Join a large and supportive team of over 20,000 staff at Nottingham University Hospitals NHS Trust, a leading provider of healthcare in the area, committed to research, education, and innovation. We are keen to build a diverse and inclusive environment with opportunities for professional development.