Greggs PLC
About the Role:
Manage and supervise shop operations to ensure smooth and efficient service delivery. Achieve sales targets and maintain high standards of customer satisfaction in a fast-paced retail environment.
Key Responsibilities:
- Monitor and manage staff performance and attendance.
- Supervise daily shop operations and ensure adherence to company policies.
- Manage inventory levels and maintain stock control.
- Address customer complaints and resolve issues promptly.
- Meet sales targets and achieve key performance indicators (KPIs).
- Ensure a safe and hygienic working environment.
- Train and mentor staff on company procedures and standards.
- Collaborate with management to improve operational efficiency.
Skills and Expertise:
- Proven experience in a supervisory role within a retail environment.
- Strong leadership and communication skills.
- Excellent customer service skills.
- Knowledge of relevant health and safety regulations.
- Experience managing stock and inventory.
- Ability to motivate and manage a team effectively.
Why Join Us:
Join a supportive and friendly team at Greggs. We offer opportunities for professional development and career growth within a dynamic and rewarding work environment. Experience the Greggs culture of hard work and support.