HIJOBS
About the Role:
Lead housekeeper for a 5-star, 9-bedroom luxury hotel in Tain. Manage all aspects of housekeeping operations, ensuring a high level of service and guest satisfaction.
Key Responsibilities:
- Manage and supervise housekeeping staff.
- Ensure cleanliness and maintenance of hotel rooms and public areas.
- Establish and maintain inventory control of cleaning supplies and equipment.
- Develop and implement cleaning schedules and procedures.
- Resolve guest complaints regarding housekeeping standards.
- Maintain high standards of hygiene and safety within the hotel.
- Conduct staff training and development.
- Track and analyze housekeeping performance data.
- Collaborate with other departments to ensure smooth hotel operations.
Skills and Expertise:
- Proven experience as a Head Housekeeper or similar role.
- Strong leadership and communication skills.
- Excellent organizational and time management skills.
- Knowledge of cleaning products and equipment.
- Ability to supervise and motivate a team.
- Attention to detail and commitment to quality.
- Understanding of health and safety regulations.
Why Join Us:
Join a prestigious 5-star luxury hotel and contribute to delivering exceptional guest experiences. This role offers career progression opportunities and a chance to work in a prestigious location.