Search Consultancy LTD
About the Role:
Are you a skilled Customer Service Advisor looking for a temp-to-perm opportunity in Edinburgh? This full-time, hybrid role with a leading global client offers a chance to advance your career in customer service and improve your proficiency in Czech. You will play a key role in managing customer orders and logistics, handling phone calls and emails, and maintaining customer relationships.
Key Responsibilities:
- Manage customer orders and work closely with logistics.
- Handle phone calls and emails internally and externally.
- Maintain relationships with carriers and customers.
- Solve customer issues quickly and efficiently.
Skills and Expertise:
- Strong multitasking skills.
- Proficiency in computer software.
- Excellent written and verbal communication skills (in Czech).
- Adaptability, dependability, and problem-solving abilities.
- Willingness to work collaboratively and respect others.
Job Facilities/Benefits:
- Competitive salary of 25,000.
- Personalised training.
- Opportunities for professional growth.
- Hybrid work from home option.
Why Join Us:
Join a dedicated team committed to providing top-notch service in a dynamic company. This is a great opportunity to advance your career in a supportive environment with a competitive salary.