Government Recruitment Service
About the Role:
This role leads a team of resourcing advisors, ensuring high-quality resourcing services for UK recruitment and onboarding. The Resourcing Operations Manager will be instrumental in building team capability and improving hiring manager processes within the department.
Key Responsibilities:
- Manage day-to-day operations of the Resourcing Operations team, setting priorities, creating plans, and managing workload for UK recruitment and onboarding.
- Develop and coach the team to build a center of excellence, improving hiring manager capability and ensuring updated guidance.
- Manage team mailboxes and trackers, providing timely responses to stakeholders in accordance with SLAs.
- Proactively identify and mitigate risks, escalating complaints to senior management as needed.
- Analyze recruitment data to forecast workload and plan strategically.
- Ensure compliance with Civil Service Commissions Recruitment Principles, Nationality Rules, and Right to Work legislation.
- Lead continuous improvement projects, collaborating with Strategic Resourcing Partners to enhance processes and empower hiring managers.
- Collaborate with internal and external stakeholders, including other Resourcing Hub teams, HR Business Partners, and Government Recruitment Service (GRS), to achieve shared objectives.
Skills and Expertise:
- Strong leadership and team management skills.
- Proven experience in recruitment and onboarding.
- Excellent communication and interpersonal skills.
- Proficiency in managing multiple projects and priorities simultaneously.
- Understanding of UK recruitment processes and best practices.
- Knowledge of Civil Service regulations.
- Analytical and problem-solving skills.
Why Join Us:
Be part of a dynamic and fast-paced international department contributing to the UK’s trade goals. Join a highly motivated team at a Centre of Expertise in HR. This role offers excellent opportunities for professional development and to shape the resourcing strategy within the Civil Service.