Tern Consultancy
About the Role:
Become a Mystery Shopper for Tern and get paid to shop! This role involves visiting stores and businesses as a typical customer to assess various aspects of their operations, from customer service to store cleanliness.
Key Responsibilities:
- Conduct covert mystery shopping assignments at various locations.
- Assess customer service, product knowledge, and store environments.
- Report findings accurately and objectively.
- Follow specific tasks and guidelines outlined in assignments.
- Review and evaluate store policies and procedures.
- Perform specific tasks like trying on clothing, using mobile phones or purchasing certain items.
Skills and Expertise:
- Excellent observation and reporting skills.
- Ability to blend into everyday customer environments.
- Discreet and professional approach.
- Strong communication skills, both written and verbal.
- Attention to detail and thoroughness.
- Willingness to engage in different shopping scenarios and tasks.
Job Facilities/Benefits:
- Wage equivalent to National Minimum Wage, based on assignment complexity.
- Assignments details available on job board.
Why Join Us:
Tern offers various mystery shopping assignments, allowing flexibility and variety in your work. Your feedback is invaluable in ensuring excellent standards and customer experiences for our partners.