Mystery Shopper Suffolk

To apply for this job please visit www.tern.co.uk.

Posting date:
22 January 2025
Salary:
Not specified
Additional salary information:
Competitive
Hours:
Part time
Closing date:
21 February 2025
Location:
Newmarket, Suffolk
Remote working:
Fully remote
Company:
Tern Consultancy
Job type:
Permanent
Job reference:

Tern Consultancy

About the Role:

Become a mystery shopper for Tern and get paid to shop! This role involves posing as a normal customer to assess stores, services, and products, providing valuable feedback for our clients.

Key Responsibilities:

  • Conduct mystery shopping assignments in retail stores, restaurants, or other locations.
  • Assess customer service, product quality, and overall store environment.
  • Document observations and provide feedback on various aspects of the visit.
  • Review and evaluate the customer experience.
  • Carry out mobile phone enquiries or home demonstrations where relevant.
  • Evaluate compliance, such as underage alcohol testing, if applicable.

Skills and Expertise:

  • Excellent observation skills.
  • Strong communication and interpersonal skills.
  • Ability to maintain discretion and professionalism.
  • Ability to work independently and manage own schedule.

Job Facilities/Benefits:

  • Fees based on the complexity of each assignment, meeting or exceeding the National Minimum Wage.
  • Flexible work options including home-based telephone enquiries and visits.

Why Join Us:

Tern offers various mystery shopping assignments with competitive compensation. Join our dynamic team today!