inploi
About the Role:
Lead and motivate a team of activities staff to deliver high-quality guest experiences at Haven Kiln Park in Tenby. Ensure all activities run safely and effectively, adhering to company policies.
Key Responsibilities:
- Lead and support activities team, assigning tasks and ensuring smooth workflow.
- Provide exceptional guest service, addressing complaints and special requests promptly and professionally.
- Supervise and motivate activities team, fostering a positive and safe work environment.
- Ensure adherence to safety guidelines and proper use of equipment during activities.
- Assist in training new team members on company policies and procedures.
- Participate in team duties, stepping up as shift leader when assigned.
Skills and Expertise:
- Experience as a Team Leader or Supervisor in an activities, sports, or recreation role preferred.
- First Aid at Work certification desirable.
- Strong leadership and communication skills.
- Detail-oriented with a focus on safety and compliance.
- Commitment to high-quality customer-focused service.
- Flexibility to work weekends, evenings, and bank holidays.
Job Facilities/Benefits:
- Attractive pay with overtime opportunities.
- Inclusive and supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks (up to 50% off on-park dining, 20% discounts, free access to facilities, savings at national brands).
Why Join Us:
Join Havens One Great Team and experience an inclusive, supportive work environment with opportunities for career development and fun activities. We value diversity and provide attractive pay and perks. Excellent training and support will be provided, plus competitive pay.