Assistant Manager Oxfordshire

To apply for this job please visit jobs.thelounges.co.uk.

Posting date:
20 January 2025
Salary:
Not specified
Additional salary information:
£30000.00 - £34000.00/year
Hours:
Full time
Closing date:
19 February 2025
Location:
Thame, Oxfordshire, OX9 3DU
Company:
Loungers plc
Job type:
Permanent
Job reference:
Loungers_56636

Loungers plc

About the Role:

Support the General Manager in maintaining the high standards of a successful lounge, ensuring excellent customer service and team performance.

Key Responsibilities:

  • Maintain daily operations of the lounge, including rotas and team engagement.
  • Drive sales and team retention.
  • Implement training programs to elevate customer service and operational standards.
  • Gather customer feedback and act on it to improve the lounge experience.
  • Monitor and maintain KPIs to inform decision making.
  • Manage paperwork and reporting for the lounge.
  • Support recruitment and HR activities.

Skills and Expertise:

  • Proven experience as an Assistant Manager, Deputy Manager, or Supervisor in the hospitality industry (e.g., restaurants, bars, cafes).
  • Expertise in serving food and beverages.
  • Passion for hospitality and exceptional people management.
  • Strong drive and problem-solving skills.
  • Excellent communication and interpersonal skills.
  • Strong attention to detail and data analysis.
  • Knowledge of sales, labor forecasts, and reporting.
  • Understanding of best practice in recruitment and HR.

Job Facilities/Benefits:

  • Overtime pay.
  • Staff food.
  • 50% staff discount.
  • Paid breaks.
  • 28 days holiday (inclusive of Bank Holidays).
  • Enhanced maternity/paternity pay (after 2 years).
  • Staff party (Loungefest).
  • Competitions and incentives.
  • Company pension scheme.
  • Long service awards.
  • Wagestream.
  • Support from the Licensed Trade Charity.
  • Career progression.
  • Achievable bonuses.
  • Tips shared equally.
  • Christmas and Boxing Day off.

Why Join Us:

Be part of a fast-growing hospitality business offering exceptional benefits, opportunities for personal development, and a fun and engaging work environment. Join the team and enjoy our most talked-about staff party, Loungefest!