Scotmid Food
About the Role:
Scotmid is seeking a highly motivated and customer-focused Branch Supervisor to manage a retail store in the Highland region. This role is key to maintaining store standards, ensuring a positive customer experience, and providing effective leadership to the team.
Key Responsibilities:
- Manage store operations, including opening and closing procedures, and ensuring compliance with all regulations.
- Motivate and supervise customer service team members to deliver exceptional service.
- Lead by example in food preparation, safety, and stock management.
- Maintain high standards of store presentation and cleanliness.
- Ensure adherence to food safety protocols.
- Deputize for Store Manager and Senior Team Leader in their absence.
- Resolve customer queries and complaints effectively.
Skills and Expertise:
- Proven experience in retail, ideally in grocery or food-to-go settings.
- Excellent customer service and communication skills.
- Strong leadership and team management abilities.
- Knowledge of food safety regulations.
- Ability to work independently and as part of a team.
- Problem-solving skills.
Why Join Us:
Scotmid is a long-standing co-operative committed to serving local communities. As a Branch Supervisor, youll be part of a supportive and growing team, benefitting from comprehensive training and opportunities for career development.