Voyage Care
About the Role:
We are seeking a passionate Care Coordinator to join our dynamic team in Ashford, Kent. This role plays a vital part in ensuring safe and effective care delivery, coordinating care colleagues and administrative tasks, and maintaining compliance with regulations.
Key Responsibilities:
- Deploy care delivery colleagues effectively to ensure client safety.
- Manage and coordinate care delivery team.
- Ensure all necessary documentation is in place for new clients, discharges, and transfers.
- Conduct live call monitoring using bespoke software.
- Act as the primary point of contact for operational requirements of care colleagues.
- Coordinate with families, healthcare professionals, and external agencies.
- Handle enquiries, schedule appointments and meetings.
- Maintain confidentiality of all client information.
Skills and Expertise:
- Experience in Health & Social Care.
- Microsoft Office proficiency.
- Computer literacy.
- Experience in an administrative role.
- Excellent customer service skills.
Job Facilities/Benefits:
- Enhanced evening and weekend pay.
- Premium overtime rates.
- Wagestream.
- Funded Blue Light Card.
- 24/7/365 doctor line.
- Access to cash plans.
- Enhanced retirement leave.
- Long service awards.
Why Join Us:
Voyage Care embraces diversity and values passion in improving lives. We offer excellent training, development opportunities, and a supportive environment where you can grow your career. We reward dedication with competitive compensation and valuable benefits.