About the Role:
This Case Administrator role in Berkshire will be responsible for managing caseloads efficiently, ensuring accurate documentation and timely resolution of client matters.
Key Responsibilities:
- Manage and track cases according to established procedures.
- Communicate effectively with clients, colleagues, and stakeholders.
- Document and maintain accurate records of case activity.
- Research and resolve case-related issues.
- Prepare reports and summaries for management review.
- Ensure compliance with relevant regulations and policies.
Skills and Expertise:
- Excellent organisational and time management skills.
- Proficiency in case management software and CRM systems.
- Strong attention to detail and accuracy.
- Strong communication and interpersonal skills.
- Experience in administrative tasks.