Hays Specialist Recruitment
About the Role:
We are currently recruiting a full-time, permanent Child Contact Centre Manager for a global supported housing organisation. This role requires a highly motivated and dedicated manager with outstanding leadership and communication skills, who is committed to enhancing the well-being of children and families.
Key Responsibilities:
- Organise, supervise, record, and assess family contact time, ensuring safeguarding protocols are adhered to at all times.
- Schedule and manage practitioners and volunteers, maintaining a safe, efficient, and high-quality service.
- Build and sustain strong relationships with families, Local Authorities, social workers, solicitors, and other professionals, ensuring contact needs are met.
Skills and Expertise:
- Child-centred approach to family work, with experience in sensitively managing individuals under stress.
- Excellent communication and interpersonal skills, with the ability to work closely and non-judgmentally with others.
- Understanding of boundaries, commitment to equal opportunities, and anti-discriminatory practice.
- Ideally, an NVQ qualification in Children & Families.
- Full UK driving licence.
Job Facilities/Benefits:
- Fantastic training and development opportunities.
- Increased holiday allowance with long service.
- Friendly and supportive team environment.
- Various company discounts.
Why Join Us:
Join a supportive team dedicated to providing superior support to children and families. Our organization fosters a culture of continuous learning and growth opportunities. We value our employees and offer them a great work environment.