Mersey Care NHS Foundation Trust
About the Role:
Mersey Care NHS Foundation Trust seeks a passionate and experienced Community Inclusion Delivery Manager to lead a dedicated team in Liverpool. This role focuses on enhancing the inclusion and well-being of under-represented communities, fostering a sense of belonging and acceptance.
Key Responsibilities:
- Manage the Community Inclusion Team.
- Oversee service delivery, ensuring KPIs are met and reported.
- Guarantee service governance and adherence to quality standards.
- Drive continuous service development.
- Deputize for the Community Access Service Lead.
- Ensure robust governance for improving healthcare and service access.
- Implement policies and procedures for safe service delivery.
- Prepare and present quarterly performance reports.
- Guide the team in delivering effective inclusion interventions.
- Collaborate with Liverpool City Council and Public Health for proactive interventions.
- Promote the service and identify new working methods at regional network meetings.
- Develop and implement robust outcome measures.
- Regularly review service delivery and staff practice for quality improvements.
- Monitor data collection and report on performance against KPIs.
- Collaborate on quality improvement initiatives.
- Develop innovative programmes for under-represented communities.
- Provide performance reports to the Senior Leadership Team and Commissioners.
- Coordinate and support system-wide partner working.
- Develop accessible referral pathways.
- Manage full human resource activities for the team.
- Monitor incidents and safeguarding issues.
- Manage authorized expenses (travel up to 500, service up to 1000).
Skills and Expertise:
- Strong leadership and management experience.
- Proven ability to oversee complex service delivery.
- Experience in community engagement and health promotion.
- Understanding of health inequalities and under-represented communities.
- Excellent communication, interpersonal, and collaboration skills.
- Knowledge of relevant legislation and policies.
- Data analysis and reporting skills.
- Experience with performance management systems.
Why Join Us:
Mersey Care is a leading provider of physical and mental health services in the North West. Join a supportive team focused on delivering high-quality care and improving health outcomes. We offer a dynamic environment with opportunities for professional development and are committed to supporting our staff to do their best work.