Customer Advisor French Speaking UK

  • Anywhere
  • Posted 2 months ago

To apply for this job please visit www.aplitrak.com.

About the Role:

We are seeking a customer-focused French-speaking advisor to provide exceptional support to our UK customers. This role is critical for building strong customer relationships and ensuring satisfaction.

Key Responsibilities:

  • Handle inbound customer inquiries via phone and email in French.
  • Resolve customer issues promptly and effectively.
  • Provide accurate and comprehensive information to customers.
  • Maintain detailed records of customer interactions.
  • Identify opportunities to enhance customer experience.

Skills and Expertise:

  • Excellent communication and interpersonal skills in French and English.
  • Proven experience in customer service.
  • Strong problem-solving abilities.
  • Ability to work independently and as part of a team.
  • Proficient in using relevant customer service software and tools.