About the Role:
We are seeking a highly motivated and proficient Arabic-speaking Customer Service Advisor to provide exceptional support to our clients in London. This role is critical to maintaining positive customer relations and ensuring a seamless customer experience.
Key Responsibilities:
- Provide excellent customer service in Arabic and English.
- Resolve customer inquiries and complaints efficiently and effectively.
- Manage customer accounts and provide updates.
- Collaborate with internal teams to resolve complex issues.
- Maintain accurate records of customer interactions.
Skills and Expertise:
- Excellent communication skills in Arabic and English.
- Experience in customer service or related fields.
- Strong problem-solving skills.
- Proficiency in using customer service software.
- Ability to work independently and as part of a team.
- Strong interpersonal skills.