Copart Uk
About the Role:
Join our high-volume, performance-driven contact center team as a Customer Service Advisor. You’ll be the first point of contact, delivering exceptional service to all customers.
Key Responsibilities:
- Provide exceptional customer service.
- Handle high volumes of customer inquiries.
- Resolve customer issues effectively and efficiently.
- Maintain accurate records of customer interactions.
- Contribute to a positive and productive work environment.
Skills and Expertise:
- Excellent customer service skills.
- Strong communication skills (written and verbal).
- Professional phone manner.
- Attention to detail.
- Proficiency in Microsoft Office and general IT skills.
- Ability to multi-task in a fast-paced environment.
Job Facilities/Benefits:
- Monday to Friday working hours.
- 23 days holiday + bank holidays + an additional special occasion day.
- Paid day for charity volunteering.
- Competency-based pay framework.
- Medicash healthcare benefits.
- Contributory Pension Plan.
- Cycle to Work Scheme.
- Life Assurance.
- Employee share purchase scheme.
- Exclusive discounts and deals website.
Why Join Us:
Join our supportive and collaborative team environment at Copart, a company that values its employees. We offer opportunities for growth in a dynamic environment, where you can improve your skills and learn new things. We’re committed to providing a diverse, inclusive workplace. We are an equal opportunities employer.