Deputy Centre Lead London

About the Role:

Join our dynamic team at the Lambeth Living Well Centres in South London and lead a dedicated mental health support service. This role involves managing a team and delivering high-quality care to individuals with mental health needs.

Key Responsibilities:

• Lead and manage safe and effective delivery of care and support within delegated responsibilities.
• Ensure centre workforce adheres to Living Well Network Alliance principles, values, and outcomes.
• Meet all delegated statutory and regulated duties, supported by partner organizations.
• Improve quality, maintain safety, and lead innovative practice.
• Oversee a service user’s care pathway, utilizing resources and the Patient Journey framework.
• Ensure user and carer-centred involvement in care planning and provision.
• Ensure staff receive regular supervision, appraisal, and training.
• Ensure service users are aware of and assisted to use available services.
• Ensure all mental health legislation requirements are met.
• Set, monitor, and evaluate care standards in liaison with centre lead and agencies.
• Preserve dignity, respect individual identity, and maintain independence for service users.
• Ensure staff awareness of professional behavior standards.
• Ensure continuity of care out of hours, liaising with senior managers and medical teams.
• Work closely with the integrated workforce and involve them in daily decisions.
• Maintain efficient use of staffing resources, ensuring safe and appropriate staffing levels and skill mix.
• Ensure each staff member is aware of responsibilities and has a personal development plan.
• Manage team development, encouraging staff input and ideas.
• Implement Trust policies and HR management, ensuring staff awareness.
• Delegate duties and responsibilities to assist unit operation and staff development.
• Develop and maintain procedures for good inter-agency communication.
• Arrange and chair meetings with agencies, patients, and carers.
• Lead team in setting, implementing, and monitoring objectives aligned with service aims.
• Attend meetings and represent the team, keeping staff informed.
• Participate in relevant inter-agency work.
• Ensure high-quality communication with other departments and agencies.
• Ensure appropriate access and storage of information complying with the Data Protection Act.
• Ensure accurate and timely collection of statistical data.
• Adhere to the Health and Safety at Work Act and provide necessary training to staff.
• Take immediate action to address safety concerns, liaising with the Health and Safety Co-ordinator.
• Manage incidents using the Trust Incident Policy and implementation outcomes.
• Be prepared to physically move between sites as needed.
• Ensure awareness of current developments and practice in clinical area.
• Acknowledge limitations, discuss and identify training needs with line manager.
• Make effective use of supervision.
• Manage time efficiently and act as a role model.
• Meet professional standards for ongoing registration.
• Recognize emotional and mental effort required for the role.
• Deputize for the centre lead as required.
• Build working relationships between services.
• Ensure systems for service user and carer feedback on services.
• Implement complaint procedure, including investigation, response, and resolution.
• Keep line manager informed of developments.
• Safely store and administer medications.
• Create a conducive learning environment meeting educational standards.
• Facilitate team involvement in staff training.
• Participate in projects as required.
• Undertake other duties as delegated by the Clinical Service Lead.

Skills and Expertise:

• Registered Mental Health or Learning Disability Nurse, Occupational Therapist, or Social Worker.
• Strong leadership skills.
• Commitment to high standards of care.
• Excellent communication skills.
• Proven experience in mental health care.

Job Facilities/Benefits:

• Generous pay, pensions, and leave package (dependent on role and service).
• Flexible working options (part-time, job-sharing).
• Career development opportunities (mentoring, coaching, leadership programs).
• Car lease options.
• Keyworker housing available on selected sites.
• NHS discounts.
• Counselling services.
• Wellbeing events.
• Long service awards.
• Cycle to work scheme.
• Season ticket loan.
• Staff restaurants.

Why Join Us:

Join the Lambeth Living Well Network (LWN) Alliance to be part of a collaborative, innovative, and fully integrated mental health system committed to supporting individuals’ strengths and wellbeing. This role at South London & Maudsley NHS Foundation Trust offers a chance to join a strong team and work in a dynamic environment committed to ongoing development and staff well-being.