Malmaison Hotel Du Vin Holdings Limited
About the Role:
This hands-on Food and Beverage Assistant position offers an exciting opportunity to provide exceptional service to guests in the hotel bar and brasserie. This role requires a strong work ethic and dedication to providing exceptional customer experiences.
Key Responsibilities:
- Provide exceptional service to guests in the hotel bar and brasserie.
- Maintain a high standard of cleanliness and orderliness in the bar and brasserie.
- Manage inventory levels and ensure efficient stock control.
- Assist with food preparation and serving as needed.
- Handle customer inquiries and resolve any issues promptly.
- Contribute to a positive and engaging atmosphere for guests.
Skills and Expertise:
- Excellent customer service skills.
- Experience in a fast-paced service environment (e.g., restaurant, bar).
- Basic knowledge of food preparation and serving.
- Ability to work independently and as part of a team.
- Excellent communication and interpersonal skills.
Job Facilities/Benefits:
- Heavily discounted staff room rates at Malmaison, Hotel du Vin, and Frasers Hospitality.
- Discounted friends and family room rates.
- 35% off your bill when dining in our Brasseries and Bistros.
- Fully funded apprenticeship programs.
- High street discounts.
- Cycle to work scheme.
- Healthcare cash plans.
- Referral schemes.
- Decent uniform.
- Wellness & National Campaign Days Calendar.
- Wagestream.
- Complimentary stays on anniversaries.
- Support of The Brain Charity.
- Employee Assistance Programme.
- Sustainability initiatives.
Why Join Us:
Be a part of the Frasers Hospitality family, and benefit from opportunities for growth and development within a supportive and dynamic environment. We actively encourage internal progression and are committed to providing you with the tools to thrive within a growing hospitality group.