The Belfry Hotel and Resort
About the Role:
As a Food & Beverage Assistant at The Belfry Hotel & Resort, you’ll play a vital role in delivering exceptional service to guests across our diverse outlets. Your duties will include supporting our high-volume restaurants and bars, ensuring smooth operations and a positive guest experience. This is a fantastic opportunity to contribute to a major expansion project underway at the resort.
Key Responsibilities:
- Welcome guests in a polite and friendly manner.
- Provide outstanding service from start to finish.
- Confidently discuss menus, offering upsells enthusiastically.
- Take orders and ensure all guest needs are met.
- Maintain high standards of cleanliness and hygiene.
- Assist across all outlets as needed to ensure smooth resort operations.
Skills and Expertise:
- Experience in a busy bar or restaurant (preferred, but not essential).
- Passion for delivering exceptional service to guests.
- Strong communication and interpersonal skills.
- Ability to engage in conversations and enthusiasm.
- Natural ability to upsell products.
- Outgoing and enthusiastic personality.
- Strong teamwork and problem-solving skills.
- Proactive and willing to go above and beyond.
Job Facilities/Benefits:
- Competitive hourly rate: 11.68 – 12.24 (including estimated gratuities).
- Extensive training and development opportunities.
- Discounted gym memberships and wellness programmes.
- Access to mental health support and funded counselling.
- Healthcare schemes including life assurance, 24/7 GP services, and health cash plans.
- Menopause support programme.
- Wage management tools (Wagestream).
- Cycle2Work scheme.
- Annual Belfry Awards, long service recognition, and extra holidays.
- Discounts at resort restaurants, bars, spa, and golf.
- Perkbox discounts & vouchers.
- Free parking and subsidised taxi service.
- Complimentary meals during shifts.
Why Join Us:
Join The Belfry Hotel & Resort during its exciting period of growth and expansion. Benefit from numerous opportunities for professional development, competitive compensation, and a supportive team environment. We value and empower our employees, offering exceptional learning and development opportunities, including in-house training and access to online resources. The Belfry is dedicated to creating a positive work culture committed to sustainable practices and community involvement.