Food Service Assistant Nottingham

About the Role:

We are seeking a proactive and hardworking Food Service Assistant to join our Catering Services team at Nottingham University Hospitals NHS Trust. This role plays a vital part in providing food and beverage services to patients while maintaining cleanliness and safety standards.

Key Responsibilities:

• Delivering food and beverage services to patients at ward level.
• Maintaining cleanliness and safety standards in food preparation areas.
• Conducting daily cleaning tasks, including hard floors, equipment, and fixtures.
• Replenishing disposable commodities (soap, gel, hand towels).
• Removing waste from ward kitchens.
• Informing patients about food options and handling ad-hoc requests.
• Using electronic ordering devices for food orders.
• Liaising with nurses, caterers, and dieticians to ensure patient needs are met.
• Monitoring patient food intake and reporting any concerns to the Nurse in Charge.
• Gathering feedback on patient food service experiences.
• Providing information to the next shift’s assistant, ensuring seamless service.
• Storing food according to guidelines and food safety regulations.
• Providing a selection of hot and cold beverages.
• Ensuring a regular supply of fresh water to patients.
• Serving meals in an appealing manner, offering second portions if needed.
• Providing appropriate food for special dietary requirements.
• Identifying and ordering appropriate meal choices to meet patient needs.
• Moving food to wards and relevant departments (RDU).
• Maintaining adequate stock levels of food items.
• Reporting shortages of crockery and cutlery to the Facilities Team Leader.
• Ensuring adequate crockery and cutlery is available.
• Safely using cleaning equipment.
• Preparing patient eating areas (day rooms/bedside tables).
• Promptly cleaning cutlery, crockery, and eating areas.
• Cleaning all surfaces and equipment according to cleaning schedules.
• Completing required cleaning paperwork.

Skills and Expertise:

• Food service experience (desirable, but not essential).
• Ability to work as part of a team.
• Excellent communication skills.
• Attention to detail.
• Knowledge of food safety regulations.
• Strong organizational and time management skills.

Job Facilities/Benefits:

• Subsidized staff restaurant (7am-11pm, 7 days a week).
• 27 days annual leave + bank holidays.
• NHS staff discounts.

Why Join Us:

Nottingham University Hospitals NHS Trust is a large employer in the city, dedicated to supporting the health and wellbeing of the local population. We offer a supportive team environment and exciting opportunities for personal and professional growth. We especially encourage applications from Black, Asian, and Minority Ethnic individuals, and people with disabilities, as we strive towards a more representative workforce. We are driven by strategic objectives and organisational values, and we look for individuals who share these values.