University Hospital Southampton NHS FT
About the Role:
This vital front-of-house receptionist role at University Hospital Southampton NHS Foundation Trust provides a warm and welcoming first impression for patients, visitors, and staff. This is a key position, ensuring smooth operational efficiency.
Key Responsibilities:
- Greet and assist visitors, patients, and staff, providing excellent customer service.
- Manage incoming calls and inquiries effectively.
- Handle administrative tasks, including scheduling appointments and maintaining records.
- Ensure adherence to hospital policies and procedures.
- Maintain a clean and organized reception area.
Skills and Expertise:
- Proven administrative experience in a healthcare or NHS setting (preferred).
- Strong communication and interpersonal skills.
- Excellent organizational and time-management abilities.
- Ability to work under pressure and meet tight deadlines.
- Proficiency in using relevant computer systems.
Job Facilities/Benefits:
- Competitive salary.
- Minimum 35 days paid holiday (pro rata).
- Generous pension scheme.
- NHS discounts.
- Flexible working options (to be discussed).
Why Join Us:
University Hospital Southampton NHS Foundation Trust offers a supportive and dynamic environment for personal and professional development, within a large teaching trust. Enjoy access to a wide range of learning and growth opportunities in a modern facility with excellent staff support.