The QHotels Collection
About the Role:
Manage all aspects of a health club and spa, from membership driving to ensuring excellent guest service. This role requires a passionate individual to deliver exceptional experiences in both the spa and health club environments.
Key Responsibilities:
- Drive membership and retail revenue.
- Ensure spa treatments are delivered to a high standard.
- Maintain health and safety compliance.
- Manage all aspects of the health club and spa operations.
- Ensure guest satisfaction and experience.
Skills and Expertise:
- Previous experience managing a busy health club.
- Commercial acumen and membership driving experience.
- Strong compliance, health & safety knowledge.
- Previous spa experience preferred.
- NVQ Level 3 (or equivalent) beauty/spa qualification preferred.
- Personal Trainer/Fitness Instructor qualifications desired.
- Relevant qualifications (Pool Plant, Pool Responder/Lifeguard) desired.
- People management experience.
Job Facilities/Benefits:
- Free health club membership (Terms and conditions apply)
- Discounts across golf (membership, guest rates, green fees, buggies, and clothing)
- Discounts across The QHotels Collection
- Family & Friends discounts in The QHotels Collection hotels
- Support with training & professional qualifications (including course fees)
- Various learning & development opportunities
- Access to an Employee Assistance Program Hospitality Action
- Refer a friend scheme
- Free parking
Why Join Us:
Belton Woods Hotel, Spa & Golf Resort is a 4-star, 136-bedroom property located in Grantham. Part of The QHotels Collection, we offer a diverse range of leisure facilities, a 36-hole golf complex, and multiple dining options. We are a Disability Confident employer committed to diversity, inclusion, and equal opportunities for all. We also support the UK Armed Forces.