CS UK Recruitment Ltd
About the Role:
An exciting opportunity has arisen for an experienced Hospitality Manager to join a leading UK care home in the Great Yarmouth, Norfolk area. This role focuses on creating an exceptional resident experience and a positive staff environment.
Key Responsibilities:
- Develop a service experience aligning with the care home’s values of compassion, empathy, and transparency.
- Develop and maintain a positive working environment, fostering teamwork and high-quality service.
- Ensure all residents receive an exceptional experience, exceeding their needs and expectations.
- Manage food service operations, including menu planning, preparation, and delivery of high-quality meals.
- Develop and maintain a compelling activities program catering to resident interests and promoting health and well-being.
- Maintain a superior first impression experience for all visitors.
- Ensure effective and high-standard housekeeping throughout the facility.
Skills and Expertise:
- Proven experience in Hospitality Management.
- Excellent people management skills with proven ability to motivate and inspire staff.
- Strong communication and interpersonal skills for effective interaction with residents and stakeholders.
- Solid understanding of food service operations and menu planning.
- Good understanding of nutrition and dietary requirements.
- Knowledge of resident needs and interests, particularly for older people.
- Experience in developing engaging activities to promote well-being.
- Knowledge of housekeeping principles including cleaning and hygiene.
- Experience with budget management.
Job Facilities/Benefits:
- 30,000 per annum.
- Permanent full-time role (40 hours per week).
- 9am-5pm working hours.
- Refer-a-friend program.
- Reward Gateway benefits.
- Comprehensive induction and paid training.
- Career prospects.
- Excellent working environment.
- Cost of DBS.
- Living Wage Employer.
Why Join Us:
Join a leading UK healthcare provider in a luxury care home focused on resident well-being. Enjoy a supportive and stimulating work environment with opportunities for career growth.