About the Role:
We are seeking a friendly and efficient Hospitality Host to welcome guests and ensure a positive first impression. This key role plays a vital part in creating a welcoming atmosphere for customers.
Key Responsibilities:
- Greet and welcome guests, ensuring a prompt and professional approach.
- Manage reservations and seating arrangements, optimizing room capacity.
- Handle inquiries and resolve guest issues effectively.
- Maintain a clean and organized environment for a smooth guest experience.
- Follow company procedures and protocols for guest service and safety.
Skills and Expertise:
- Excellent communication and interpersonal skills.
- Strong customer service experience.
- Experience in a fast-paced hospitality environment.
- Ability to remain calm under pressure and handle multiple tasks simultaneously.
- Proficient in operating point of sale and reservation systems (if applicable).