About the Role:
We are seeking a friendly and efficient Hospitality Host to provide exceptional customer service in a fast-paced environment. The key objective is to ensure a welcoming and positive experience for all guests.
Key Responsibilities:
- Greet and welcome guests, providing excellent first impressions.
- Manage reservations and seating arrangements effectively.
- Handle guest inquiries and requests professionally and efficiently.
- Ensure smooth operations in the hospitality area and maintain a high standard of cleanliness.
- Maintain accurate records of guest details and transactions.
Skills and Expertise:
- Strong customer service skills.
- Excellent communication and interpersonal skills.
- Experience in a fast-paced environment preferred.
- Ability to work effectively as part of a team.
- Proficient in using hospitality systems (if applicable).