About the Role:
This role requires a friendly and welcoming individual to ensure a positive experience for guests in a thriving London hospitality venue.
Key Responsibilities:
- Greet and welcome guests, ensuring a warm and efficient check-in process.
- Manage guest reservations and seating arrangements.
- Address guest inquiries and requests, providing excellent customer service.
- Maintain cleanliness and order of the hospitality space.
- Ensure smooth workflow and adherence to service standards.
Skills and Expertise:
- Exceptional customer service skills.
- Excellent communication and interpersonal skills.
- Strong time-management and organizational skills.
- Ability to work well under pressure.
- Proficiency with hospitality software (if applicable).
Why Join Us:
Join a dynamic and growing hospitality company in London with the opportunity to enhance your career while providing top-notch service to our customers.