CS UK Recruitment Ltd
About the Role:
This exciting opportunity seeks an experienced Hospitality Manager to lead and develop exceptional service within a luxury care home in Great Yarmouth, Norfolk. The role is key to ensuring the highest standards of care and living, and resident satisfaction.
Key Responsibilities:
- Develop a service experience aligning with the care home’s family values (compassion, empathy, and transparency).
- Develop and maintain a positive, collaborative working environment for staff.
- Ensure all residents receive an exceptional experience exceeding their needs and expectations.
- Manage the food service operation including menu planning, preparation, and delivery.
- Create and maintain an engaging activities program for residents.
- Maintain high standards of cleanliness and hygiene throughout the facility.
- Manage and maintain the best first impression experience.
Skills and Expertise:
- Proven experience in Hospitality Management.
- Excellent people management skills with the ability to motivate staff.
- Strong communication skills, both verbal and written.
- Strong understanding of food service operations, nutrition, and dietary needs.
- Knowledge of residents’ needs and interests for appropriate activity planning.
- Strong understanding of housekeeping principles and hygiene standards.
- Effective budget management skills.
Job Facilities/Benefits:
- Excellent salary of 30,000 per annum.
- Permanent, full-time role (40 hours per week, 9am-5pm).
- Refer-a-friend program.
- Reward Gateway benefits, including discounts, wellbeing, and employee assistance.
- Comprehensive induction and paid training program with career prospects.
- Excellent working environment.
- Cost of DBS.
- Living Wage Employer.
Why Join Us:
Be part of a leading UK healthcare provider offering a high-quality working environment in an exceptional care home. This role offers a chance to make a real difference in the lives of residents and contribute to a thriving, supportive team.