Triumph Consultants Ltd
About the Role:
This temporary Housing Support Administrator role in Kent will provide vital support to customers in designated housing schemes, helping them achieve their goals and progress towards independence. This role involves coordinating support services and ensuring accurate record-keeping.
Key Responsibilities:
- Provide high-quality support to customers, assisting them to achieve identified outcomes and goals.
- Coordinate support services, developing, implementing, monitoring, and reviewing SMART support plans within agreed timescales.
- Maintain accurate records using local case management systems.
- Signpost and support customers to access external resources (healthcare, statutory services, benefits, etc.).
- Participate in referral selection, supporting performance targets on lettings and allocations.
- Sign up new customers, explain tenancy agreements, and assist with housing and council tax benefit applications.
- Complete appropriate lettings paperwork.
Skills and Expertise:
- Knowledge of the social care sector and relevant legislation (housing/homelessness).
- Understanding of welfare benefits.
- Experience in housing management or related support services.
- Excellent advocacy skills.
- Basic financial competency.
- Desirable: recognised housing/social care qualification
Why Join Us:
Join a dedicated team supporting individuals in achieving their recovery goals. This temporary position offers an opportunity to help people in Kent gain independence and well-being.