Exclusive Hotels
About the Role:
We are seeking a highly motivated MICE Sales Executive / Events Creator for the Exclusive Collection to design and create bespoke, personalized meetings and events proposals for our corporate clients, supporting group-wide meetings and events budgets for our Exclusive properties.
Key Responsibilities:
- Manage corporate event enquiries, from initial contact to contract signing.
- Assist the Event Creation Team with proposal writing, contract issuance, and managing event enquiry turn-downs.
- Provide exceptional customer service throughout the entire booking process.
- Identify sales opportunities and forward leads to the Sales Management Team.
- Manage client diaries and rates for all assigned enquiries.
Skills and Expertise:
- Exceptional customer service skills.
- Strong organizational and time management skills.
- Excellent communication and interpersonal skills.
- Proven ability to handle multiple clients and tight deadlines simultaneously.
- Passion for creating memorable events.
- Understanding of the MICE industry.
- Proficient in proposal writing.
Job Facilities/Benefits:
- Competitive salary and benefits above the Real Living Wage.
- 29 days holiday (increasing with service length).
- Discretionary service charge system.
- 50% discount on food and beverage at all Exclusive properties.
- Significant discounts on room nights across all Exclusive properties.
- PERKZ discount scheme and online guides (exercise, wellbeing, finance).
- Free meals on duty.
- Recognition and rewards scheme.
- Access to learning platform and training programs.
- Free gym access (with classes where available).
- B Corp accreditation and commitment to People, Product, and Planet.
- Free downloads of newspapers, magazines, and books.
- Cycle to work scheme.
Why Join Us:
We are a company dedicated to our employees, offering excellent training, development, and progression opportunities. We value character, strong interpersonal skills, an extra mile mentality, and a heartfelt commitment to guest satisfaction. We encourage you to be yourself, embrace collaboration, and strive to provide exceptional experiences for our clients. We are looking for passionate, enthusiastic, driven, outgoing, approachable, confident, and personable individuals to join our vibrant team.