Tern Consultancy
About the Role:
Become a mystery shopper for Tern, evaluating stores and services across Cambridgeshire. Enjoy flexible work from home options and receive pay commensurate with the complexity of your assignments.
Key Responsibilities:
- Conduct covert store evaluations, acting as a typical customer.
- Assess customer service, store cleanliness, and adherence to company standards (e.g., underage alcohol purchase).
- Complete tasks, ranging from trying on clothes to mobile phone inquiries or ordering meals.
- Document findings accurately, providing feedback to Tern.
- Perform telephone inquiries and home demonstrations (if applicable).
Skills and Expertise:
- Excellent communication and interpersonal skills.
- Ability to blend into various shopping environments as a normal customer.
- Detail-oriented and observant.
- Willingness to follow instructions discretely.
- Accuracy in documentation of findings.
Job Facilities/Benefits:
- Competitive wage based on assignment complexity.
- Flexible work arrangements (including remote work).
Why Join Us:
Tern offers a unique opportunity for individuals to earn while contributing to our mission of evaluating and improving customer experiences. The pay structure aligns with National Minimum Wage guidelines. Please visit our website for more information and to apply.