Tern Consultancy
About the Role:
Become a mystery shopper for Tern and get paid to shop! This role involves assessing stores, services, and customer service in a covert manner, providing valuable feedback to Tern.
Key Responsibilities:
- Conduct mystery shopping assignments, posing as a normal customer.
- Assess and report on store cleanliness, customer service, and compliance issues.
- Complete assignments ranging from trying on clothes to carrying out mobile phone enquiries to reviewing meals.
- Potentially order and review meals.
- Conduct telephone enquiries or home demonstration visits (if applicable).
Skills and Expertise:
- Strong observation and evaluation skills.
- Excellent communication and reporting skills.
- Ability to maintain confidentiality and professionalism.
- Experience in customer service (preferred).
- Willingness to shop and complete assignments across a variety of retail environments.
Job Facilities/Benefits:
- Variable pay depending on task complexity and details listed on the job board.
Why Join Us:
Tern provides flexible work opportunities for mystery shoppers who are eager to participate in a wide range of assignments across various retail environments. This is an excellent opportunity for those interested in a flexible career, without needing to commit to a regular schedule.