Mystery Shopper South Lanarkshire

To apply for this job please visit www.tern.co.uk.

Posting date:
22 January 2025
Salary:
Not specified
Additional salary information:
Competitive
Hours:
Part time
Closing date:
21 February 2025
Location:
Hamilton, South Lanarkshire
Remote working:
Fully remote
Company:
Tern Consultancy
Job type:
Permanent
Job reference:

Tern Consultancy

About the Role:

Become a mystery shopper for Tern and get paid to shop! This role involves assessing stores, services, and customer service in a covert manner, providing valuable feedback to Tern.

Key Responsibilities:

  • Conduct mystery shopping assignments, posing as a normal customer.
  • Assess and report on store cleanliness, customer service, and compliance issues.
  • Complete assignments ranging from trying on clothes to carrying out mobile phone enquiries to reviewing meals.
  • Potentially order and review meals.
  • Conduct telephone enquiries or home demonstration visits (if applicable).

Skills and Expertise:

  • Strong observation and evaluation skills.
  • Excellent communication and reporting skills.
  • Ability to maintain confidentiality and professionalism.
  • Experience in customer service (preferred).
  • Willingness to shop and complete assignments across a variety of retail environments.

Job Facilities/Benefits:

  • Variable pay depending on task complexity and details listed on the job board.

Why Join Us:

Tern provides flexible work opportunities for mystery shoppers who are eager to participate in a wide range of assignments across various retail environments. This is an excellent opportunity for those interested in a flexible career, without needing to commit to a regular schedule.