About the Role:
Become a valuable Mystery Shopper in the UK, providing insights into customer experiences across various retail environments. Your feedback will help improve customer satisfaction and tailor services to meet evolving needs.
Key Responsibilities:
- Visit retail outlets across the UK to observe and assess customer service interactions.
- Document observations, assess service quality, and provide detailed feedback reports.
- Evaluate the effectiveness of marketing and promotional strategies in-store.
- Identify areas for improvement in customer service protocols and processes.
Skills and Expertise:
- Excellent observation and communication skills.
- Ability to provide concise and actionable feedback.
- Strong interpersonal skills and ability to navigate various retail settings confidently.
- Attention to detail and accuracy in reporting.