About the Role:
We are seeking highly motivated individuals to act as mystery shoppers across various locations within the UK. This role involves providing valuable feedback on customer service experiences.
Key Responsibilities:
- Visit designated retail locations in the UK.
- Interact with staff and observe customer service interactions.
- Provide detailed reports on observations and insights.
- Identify areas for improvement and opportunities to enhance customer experiences.
Skills and Expertise:
- Excellent communication and observation skills.
- Ability to adapt to different environments and situations.
- Attention to detail and accurate reporting.
- Strong interpersonal and customer service skills.
Why Join Us:
As part of our team, you will provide invaluable feedback which is directly used to improve the customer journey for our clients across the UK.