Government Recruitment Service
About the Role:
The Detention Services Compliance Team at the Immigration Removal Centre (IRC) in South Lanarkshire seeks a dedicated Operations Officer to monitor operational standards and supplier performance. This fast-paced role requires a keen eye for detail and a commitment to ensuring residents receive appropriate care and services.
Key Responsibilities:
- Monitor contractual compliance, providing performance summaries and feedback to the Home Office Compliance Manager.
- Provide out-of-hours on-call support for Detention Operations.
- Assist the Senior Operations Officer in producing monthly reports with essential data and statistics.
- Ensure residents receive services in line with Detention Services Performance Standards & Framework.
- Monitor IRC Supplier compliance with contracts, ensuring site health and security.
- Conduct thematic reviews of contract delivery and sample reports on various areas to guarantee contract adherence and policy compliance.
Skills and Expertise:
- Strong attention to detail and monitoring skills.
- Excellent communication and interpersonal skills to interact effectively with staff and residents.
- Proven ability to work independently and as part of a team.
- Understanding of relevant legislation regarding detention and immigration.
- Ability to work under pressure and meet strict deadlines.
Job Facilities/Benefits:
- Full training and support provided.
- Mentorship until role proficiency is achieved.
- Opportunities to develop within the team environment.
Why Join Us:
Join a dedicated team focused on delivering high-quality services within the Immigration Removal Centre. Our commitment to resident well-being and adherence to operational standards creates a fulfilling work environment.