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About the Role:
Join Havens team as an Owners Lounge Host at their prestigious holiday park in North Yorkshire. Deliver exceptional experiences for valued holiday homeowners in their exclusive lounge.
Key Responsibilities:
- Greet owners warmly, building rapport and ensuring a positive lounge experience.
- Assist with daily operations of the lounge, including serving drinks and food, and maintaining a clean and inviting space.
- Provide information on events, activities, and amenities, helping owners make the most of their stay.
- Act as a point of contact for owner queries, offering friendly and efficient assistance.
- Support the owner services team in creating a sense of community within the owners lounge.
Skills and Expertise:
- Experience in a hospitality or customer service role is beneficial.
- Friendly, personable, and confident in interacting with guests of all ages.
- Strong communication skills and a commitment to delivering excellent service.
- Ability to work independently and as part of a team, with a proactive approach.
- Flexible availability, including weekends, evenings and bank holidays.
Job Facilities/Benefits:
- Attractive pay with overtime opportunities.
- Inclusive and supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to facilities, savings at national brands and retailers.
Why Join Us:
Be part of Havens one great team in a vibrant and supportive environment. Enjoy attractive benefits, training, and career development opportunities at one of the UK’s leading holiday parks. This role offers a rewarding experience, ideal for those with a passion for hospitality and a commitment to delivering exceptional service.