About the Role:
This Patient Administrator role at Chelsea and Westminster Hospital plays a critical part in ensuring smooth patient care processes. The ideal candidate will be responsible for handling administrative tasks efficiently and accurately, contributing to a positive patient experience.
Key Responsibilities:
- Manage patient appointments and records, ensuring accuracy and compliance with NHS regulations.
- Process patient paperwork and documentation effectively and efficiently.
- Provide administrative support to clinicians and other staff members.
- Assist patients with inquiries and inquiries related to their appointments or treatments.
- Maintain accurate patient information and records in compliance with data privacy regulations.
Skills and Expertise:
- Proficiency with electronic health records (EHR) systems.
- Excellent organizational and time management skills.
- Strong attention to detail and accuracy.
- Excellent communication and interpersonal skills to interact effectively with patients and staff.
- Knowledge of NHS procedures and protocols.