About the Role:
Our reception team is looking for a highly organized and friendly individual to provide excellent customer service in a busy office environment. This role will assist visitors, answer phone calls, and manage office operations effectively.
Key Responsibilities:
- Greet and welcome visitors, directing them appropriately.
- Answer and screen phone calls, taking accurate messages and routing calls.
- Manage and maintain office correspondence.
- Assist with administrative tasks, including scheduling appointments and managing calendars.
- Ensure office supplies are adequately stocked and maintained.
- Maintain a clean and organized reception area.
- Provide general support to staff members.
Skills and Expertise:
- Excellent communication and interpersonal skills.
- Proficient in using office software (e.g., Microsoft Office).
- Strong organizational and time management skills.
- Ability to work efficiently and maintain composure under pressure.
- Experience in providing high-quality customer service.
- Problem-solving abilities.