About the Role:
This role involves advising patients and coordinating referrals for healthcare services within the Kent Community Health NHS Foundation Trust. The Referral Unit Advisor plays a vital role in ensuring smooth and efficient processes for accessing appropriate care.
Key Responsibilities:
- Manage and process referrals from various sources, ensuring accuracy and compliance with guidelines.
- Communicate effectively with patients, healthcare professionals, and other stakeholders.
- Coordinate with relevant departments to expedite referral turnaround times.
- Provide support and guidance to patients regarding available healthcare options.
- Maintain accurate records and documentation of all referrals.
- Identify and escalate potential issues or delays within the referral process.
- Contribute to the continuous improvement of referral procedures.
Skills and Expertise:
- Excellent communication and interpersonal skills.
- Strong organizational and time management skills.
- Knowledge of healthcare systems and procedures.
- Experience with patient coordination and referral management.
- Proficiency in using relevant software and databases.
- Ability to work independently and as part of a team.
Why Join Us:
Become part of a dedicated team committed to providing exceptional patient care within the supportive environment of the Kent Community Health NHS Foundation Trust. This is an opportunity to play a key role in facilitating access to vital healthcare services in Kent.