NatWest Group
About the Role:
Develop your market research expertise and advance your career in a fast-paced, exciting role. Drive organizational change through insightful recommendations that enhance customer products and services.
Key Responsibilities:
- Deliver robust research programmes for business leaders, ensuring best practice survey design.
- Produce high-quality analysis of survey data.
- Develop user-friendly tools, automated reports, and dashboards for bank-wide use.
- Engage with external research professionals to stay current with best practices.
Skills and Expertise:
- Market research or customer insight experience (client-side or agency).
- Project or research programme management experience in a technical or operational environment.
- Excellent communication skills to translate data insights for stakeholders.
- Experience translating business requirements into system changes.
- Strong analytical and problem-solving skills.
- Collaborative working style.