inploi
About the Role:
Lead and motivate a restaurant team to deliver exceptional service and ensure smooth shift operations at Haven’s largest holiday park in North Yorkshire. This role demands a proactive approach to guest relations, task assignment, and adherence to operational procedures, particularly crucial during peak hours.
Key Responsibilities:
- Lead and support the team by assigning tasks, ensuring smooth workflow, and motivating the team to deliver excellent service.
- Provide prompt, professional guest service, addressing complaints and special requests.
- Oversee daily operations, including opening and closing procedures, ensuring everything runs smoothly and efficiently, especially during peak hours.
- Maintain adherence to food safety, hygiene, and cleanliness regulations.
- Assist in training new team members on company policies and procedures.
- Participate in team duties while stepping up as the shift leader when assigned.
Skills and Expertise:
- Experience as a Team Leader or Supervisor in a restaurant, hospitality, or retail role (preferred but not essential).
- Strong leadership and communication skills.
- Detail-oriented, especially when handling food orders.
- Commitment to providing high-quality, customer-focused service.
- Flexibility to work weekends, evenings, and holidays as needed.
Job Facilities/Benefits:
- Attractive pay with overtime opportunities.
- An inclusive, supportive work environment.
- Comprehensive training and ongoing support.
- Career development opportunities, including fully funded qualifications.
- Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to facilities, savings at national brands and retailers.
Why Join Us:
Join our One Great Team here at Haven, where we offer a supportive work environment with comprehensive training, career development opportunities, and attractive perks. Experience the inclusive, supportive culture while enjoying the benefits of working at a top-rated holiday park on the North Yorkshire coast.