OLD PLAZA LTD
About the Role:
This role involves overseeing restaurant staff and operations, ensuring high standards of cleanliness, service, and compliance are met. The Supervisor will be responsible for maintaining a positive customer experience, along with contributing to operational efficiency and profitability.
Key Responsibilities:
- Maintain cleanliness and hygiene standards throughout the restaurant.
- Supervise staff during meal periods to ensure service quality and adherence to standards.
- Ensure compliance with health and safety regulations, policies, and procedures.
- Train new and existing employees on customer service practices.
- Collaborate with management to develop and implement strategies to improve restaurant performance and profitability.
- Assist in recruitment and hiring of new staff.
- Manage staff schedules.
- Address customer complaints and ensure satisfaction with food and service.
Skills and Expertise:
- Experience in restaurant operations or supervision.
- Excellent communication and interpersonal skills.
- Strong organizational and time management skills.
- Ability to manage staff effectively.
- Knowledge of health and safety regulations.
- Customer service experience.
- Problem-solving abilities.
Why Join Us:
Join a dedicated team focused on providing exceptional service in a fast-paced environment. Experience professional development opportunities and contribute to the success of a thriving restaurant.