TUI Group
About the Role:
Become a destination expert and travel advisor at TUI Stratford Upon Avon store, developing your skills and knowledge throughout a two-year apprenticeship. Recommend and sell holidays, cruises, UK breaks and more, creating unforgettable experiences for customers.
Key Responsibilities:
- Inspire customers and colleagues with passion.
- Exceed sales targets and objectives.
- Embrace change and manage customer interactions effectively, both in-store and virtually.
- Resolve customer questions and complaints efficiently.
- Proficiently use various travel systems to provide information and recommendations for memorable holidays.
- Complete practical and written assignments through an online learning platform.
Skills and Expertise:
- Strong customer service skills.
- Passion for travel and tourism.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced retail environment.
- Commitment to ongoing learning and development.
Job Facilities/Benefits:
- Competitive salary starting at 6.92 per hour.
- Commission scheme for exceeding targets.
- Fantastic holiday benefits, discounts, and special offers.
- Access to TUI time off.
- Health and wellbeing programs across various areas.
- Investment in development and career progression.
- Pension scheme and life assurance.
Why Join Us:
Be part of a supportive and inclusive company that values your growth. Enjoy a varied shift pattern, including weekends and evenings. TUI is the best-loved holiday company, committed to customer satisfaction.