AJ Brothers Food & Wine Ltd
About the Role:
Manage and supervise a team of retail associates, ensuring sales targets are met and maintaining high standards of organization, cleanliness, and presentation within the store. Uphold business regulations, train staff in customer service and product expertise, and increase product awareness through effective merchandising strategies.
Key Responsibilities:
- Manage and supervise a team of retail associates.
- Oversee daily operations to meet sales goals.
- Ensure store maintains high standards for organization, cleanliness, and appearance.
- Uphold business regulations and company policies.
- Provide training to staff on customer service and product expertise.
- Develop and implement merchandising strategies to increase product awareness and sales.
- Monitor stock levels, conduct routine inspections, and place orders for replacements.
- Handle customer complaints, questions, and returns effectively and efficiently.
- Analyze sales trends and implement strategies to improve performance.
- Create and execute promotional campaigns and events in conjunction with the store manager.
Skills and Expertise:
- Proven experience managing retail teams.
- Strong communication and interpersonal skills.
- Knowledge of retail sales practices and procedures.
- Understanding of business regulations and company policies.
- Ability to motivate and inspire team members.
- Strong organizational and time management skills.
- Excellent customer service skills.