TUI Group
About the Role:
Join the TUI Retail Team in Lower Earley, Berkshire as a Travel Advisor and become a destination expert, recommending and selling holidays, cruises, UK breaks, and additional products to create unforgettable experiences. This role will involve a varied weekly shift pattern including weekends and bank holidays, and evenings at busier stores.
Key Responsibilities:
- Inspire customers and colleagues with passion.
- Exceed sales objectives (‘Smashing your Targets’).
- Embrace change and handle customer-engaged roles, both face-to-face and virtually.
- Investigate and resolve customer questions and complaints effectively.
- Receive training on various systems to enhance knowledge and deliver memorable holidays for customers.
Skills and Expertise:
- Exceptional customer service skills.
- Strong communication and interpersonal skills.
- Experience in sales and achieving targets.
- Ability to work in a fast-paced environment.
- Knowledge of travel products and services (desirable).
Job Facilities/Benefits:
- Competitive salary starting at 12.58 per hour.
- Commission scheme for exceeding targets.
- Fantastic holiday benefits, discounts, and special offers.
- Ability to purchase additional TUI time off.
- Health and Wellbeing program (Financial, Health, Social, Community, and Career).
- Development and career progression opportunities.
- Pension scheme and life assurance.
Why Join Us:
TUI is an inclusive company with a culture of care. Join us in creating memorable holiday experiences while enjoying benefits, a supportive environment, and opportunities for career progression.