TUI Group
About the Role:
Join TUI’s Retail Team as a Travel Advisor in Lowestoft and become a destination expert, recommending and selling holidays, cruises, UK breaks, and additional products to create unforgettable experiences.
Key Responsibilities:
- Inspire customers and colleagues with passion.
- Exceed sales objectives, “smashing targets”.
- Embrace change and effectively manage customer engagement both in-person and virtually.
- Investigate and resolve customer questions and complaints.
- Utilize and improve knowledge of various systems for enhancing customer experiences.
Skills and Expertise:
- Excellent customer service skills.
- Strong sales and communication abilities.
- Knowledge of travel products (holidays, cruises, UK breaks).
- Experience with various systems and technologies.
Job Facilities/Benefits:
- Competitive salary of 12.58 per hour or more.
- Commission scheme for exceeding targets.
- Fantastic holiday benefits, discounts, and special offers.
- Opportunities for purchasing additional TUI time off.
- Comprehensive health and wellbeing programs.
- Investment in development and career progression.
- Pension scheme and life assurance.
Why Join Us:
TUI is an inclusive company with a culture of care, offering opportunities for growth and development within a supportive team. Enjoy a varied shift pattern, including weekends and bank holidays.