About the Role:
We are seeking a highly motivated and customer-focused Retail Travel Advisor to provide exceptional travel assistance to our clients. This role is crucial for exceeding customer expectations and contributing to the growth of our travel services.
Key Responsibilities:
- Consult with clients to understand their travel needs and preferences.
- Provide accurate and comprehensive travel information, including destinations, flights, accommodations, and other related services.
- Effectively manage bookings and ensure smooth travel arrangements.
- Address client inquiries and resolve any issues promptly and professionally.
- Maintain up-to-date knowledge of travel destinations, products, and services.
Skills and Expertise:
- Proven experience in providing exceptional customer service.
- Strong communication and interpersonal skills.
- Excellent organizational and time management skills.
- Thorough knowledge of travel products and services.
- Proficiency in relevant software and booking platforms.