About the Role:
Lead and manage a retail team to maximize sales and ensure excellent customer service in a thriving UK shop. This role requires a passionate individual with strong people management skills.
Key Responsibilities:
- Manage and motivate a team of shop staff to achieve sales targets.
- Ensure compliance with company procedures and policies.
- Supervise the smooth running of the shop, including stock management and displays.
- Provide excellent customer service and handle customer queries.
- Oversee the cleanliness and presentation of the shop.
- Analyze sales performance data to identify areas for improvement.
- Address customer complaints and resolve issues promptly.
Skills and Expertise:
- Proven experience in retail management.
- Excellent communication and interpersonal skills.
- Strong leadership and motivational skills.
- Understanding of retail best practices.
- Proficient in inventory management and sales techniques.
- Ability to handle multiple tasks and meet deadlines.
- Knowledge of point-of-sale systems.
Why Join Us:
Be part of a dynamic and supportive team in a fast-paced retail environment. We offer opportunities for professional development and growth. Come and join us!