About the Role:
We are seeking a highly motivated and experienced Store Manager to lead and oversee all aspects of our Whitby store. This pivotal role requires a proven track record in retail management to ensure operational efficiency, customer satisfaction, and sales targets are met.
Key Responsibilities:
- Manage and motivate a team of store staff, ensuring high levels of customer service.
- Develop and implement strategies to maximize sales and profitability in the store.
- Oversee inventory management, stock control, and order fulfillment.
- Maintain a safe and welcoming shopping environment for customers.
- Ensure adherence to company policies and procedures.
- Resolve customer complaints and address queries effectively.
Skills and Expertise:
- Proven track record in retail management.
- Strong leadership and communication skills.
- Excellent problem-solving and decision-making abilities.
- Experience in motivating and leading teams.
- Retail industry knowledge.
- Understanding of stock management and inventory control.
- Experience with retail POS systems and related software.
- Exceptional customer service skills.