TUI Group
About the Role:
Become a destination expert and recommend holidays, cruises, UK breaks, and additional products. Put customers at the heart of our business to create unforgettable experiences.
Key Responsibilities:
- Inspire customers and colleagues with passion.
- Exceed sales objectives (Smashing your Targets).
- Embrace change and handle customer engagement, both in-person and virtually.
- Investigate and resolve customer questions/complaints.
- Stay up-to-date with technology to enhance customer experiences through product knowledge.
Skills and Expertise:
- Passion for travel and customer service.
- Strong communication and interpersonal skills.
- Excellent problem-solving and decision-making capabilities.
- Ability to work independently and as part of a team.
- Experience in a retail environment is a plus.
Job Facilities/Benefits:
- Competitive salary of 12.58 per hour or more.
- Commission scheme for exceeding targets.
- Fantastic holiday benefits, discounts, and special offers.
- Opportunities to purchase additional TUI time off.
- Comprehensive health and wellbeing program (Financial, Health, Social, Community, Career).
- Investment in development and career progression.
- Pension scheme and life assurance.
Why Join Us:
TUI is an inclusive company with a culture of care, providing a variety of opportunities for career growth and development. You will enjoy a varied shift pattern, including weekends and bank holidays, and the chance to work in a vibrant retail environment.